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Cheryl’s Blog

Collaboration at Work

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collaborationDeveloping Better Communication and Teamwork on the Job  

The intention of this workshop is to develop better communication, problem solving and cross-departmental collaboration (teamwork) among work groups. Through a multi-phased and interactive approach the participants will begin working in a more collaborative and team oriented fashion; ultimately improving efficiency and quality.

Part 1: Collaboration at Work: The Business of Communication focuses on communication styles, establishing trust, improving communication processes, avoiding judgment and establishing group agreements.

Part 2: Collaboration at Work: The Business of Working Together introduces and establishes new team norms and values to setup a foundation from which to build consensus, conflict resolution and trust. This session will strengthen the team members' relationships with each other to create greater understanding and appreciation. It will also help to produce a "safe space" for open dialog regarding process improvement and problem resolution. collaboration

Part 3: Collaboration at Work: The Business of Problem Resolution centers on team members developing skills in the area of strategic problem solving. Here the team will apply their newly acquired problem solving tools to work through case studies. Additionally, the team will break into smaller groups tasked with identifying "real-life" work environment challenges. These small groups will then identify the core causes and begin exploring possible solutions.

Part 4: A follow-up Group Coaching Session is necessary to provide on-going support, accountability and proper planning for the implementation of solutions. Once a plan has been determined by each team, it will be presented to an in-house authority where the teams will receive further coaching and/or approval before implementation.

Advance Work: In order to create buy-in and ease the participant's concerns, telephone interviews will be conducted with 6 of the group's informal leaders. Each conversation will focus on building rapport before the event and gaining their perspective regarding communication and teamwork. The topics of discussion will be:

  • What is working well in terms of communication and team work?
  • What is not working as well as it could be?
  • What areas are in need of improvement?
  • What specific issues are causing the most challenge at this time?

Customized Content: All program content is custom designed with the organization's specific goals in mind and will be influenced by the feedback received during the various interviews and conversations with management.

I'd love to learn more about your organization and how creating greater collaboration could improve your organization's efficiency and work environment. Please give me call, Cheryl, at 210-545-2378